Privacy Policy
Last Updated: December 31, 2025
1. Introduction
Vonyex ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document signing platform.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us, including:
- Name and email address
- Account credentials
- Profile information
- Payment information (processed securely by third-party payment processors)
- Communication preferences
2.2 Document Information
When you use our Service, we collect and store the documents you upload for signing, as well as associated metadata such as:
- Document names and content
- Recipient information
- Signature data and timestamps
- IP addresses of signers
- Audit trail information
2.3 Technical Information
We automatically collect certain technical information, including:
- IP address and device information
- Browser type and version
- Operating system
- Usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process and facilitate document signing
- Send you technical notices and support messages
- Respond to your comments and questions
- Improve and develop the Service
- Detect and prevent fraud and abuse
- Comply with legal obligations
4. Data Sharing and Disclosure
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Cloud hosting providers
- Email service providers
- Payment processors
- Analytics providers
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Legal processes or government requests
- Protection of our rights and property
- Prevention of fraud or illegal activities
4.3 Document Recipients
When you send documents for signing, we share relevant information with the designated recipients as necessary to facilitate the signing process.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure data centers
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to provide the Service and comply with legal obligations. Documents and audit trails are retained according to industry standards and legal requirements for electronic signature validity.
7. Your Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate data
- Deletion of your data (subject to legal retention requirements)
- Data portability
- Objection to processing
- Withdrawal of consent
8. Cookies
We use cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser preferences, but this may affect functionality.
9. Third-Party Links
The Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
10. Children's Privacy
Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at docs@vonyex.com.